by Steve Kilner | Jul 1, 2026 | AI Innovation, Business Process AI Innovation
Most companies treat shadow AI as a problem to shut down. Employees pasting work into ChatGPT. Someone on the finance team running their own prompts. The instinct is to lock it down. Security risk. Data risk. Off-policy. That instinct misreads what is actually...
by Steve Kilner | Jul 1, 2026 | AI Innovation, AI Optimization, Business Process AI Innovation
Here’s a weird thought: your business processes throw away valuable signals on purpose. Not a flaw – but choices that made sense, until AI. Everyone says reimagine your workflows with AI. Nobody tells you how. The slide decks show the after-picture. They...
by Steve Kilner | Jul 1, 2026 | AI Assistance, AI Workflow, Wholesale Distribution
How can AI assist sales reps in quote generation? What makes sense, and what does not? Here is how a quote gets built in most distribution businesses today: A request comes in by email, PDF, or spreadsheet. An inside sales rep reads it, matches each line to the right...